Targeted Notifications

Send targeted email and push notifications to individual participants or groups. Perfect for schedule changes, weather updates, and important announcements.

Overview

Notifications let you reach specific participants or groups with urgent, time-sensitive information. Unlike newsletters sent to everyone, notifications can target individual participants, teams, companies, or categories. You can send via email, push notification to the gofo.rest app, or both simultaneously.

When to Use Notifications

  • Weather Updates – Notify participants of course changes, delays, or cancellations due to conditions.
  • Schedule Changes – Alert affected participants of new start times or date shifts.
  • Results Corrections – Notify participants of timing or placement updates after manual review.
  • Merchandise Updates – Message participants whose medals or t-shirts have shipped.
  • Team-Specific Messages – Target corporate team leaders or department representatives.
  • One-Off Announcements – Send personalised messages to specific participants.

Creating and Sending Notifications

Navigate to the Notifications section and click +:

  1. Subject – Enter the message subject (used as email subject and push notification title).
  2. Message – Write the notification text. Be concise – push notifications are limited in display space.
  3. Select Recipients – Switch to the "Participants" tab and select recipients:
    • Individual participants by checkbox.
    • Filter by team, company, or event category to select groups quickly.
  4. Choose Delivery Channel – Send via email, push notification, or both.
  5. Schedule or Send – Send immediately or schedule for a specific date and time.

Delivery Channels

  • Email Notification – Sent to participant's registered email address. Best for detailed information.
  • Push Notification – Appears as an instant notification on participant's smartphone (requires gofo.rest app). Best for urgent, time-sensitive information.
  • Both Channels – Send via email and push simultaneously for maximum reach on important announcements.
Tip   Participants who have not downloaded the gofo.rest app can only receive email notifications. Encourage app installation in your event communications.

Monitoring Delivery

After sending, view delivery status for each notification:

  • Sent – Message successfully transmitted to participant.
  • Delivered – Message received on participant's device.
  • Opened – Participant opened the notification (push notifications only).
  • Failed – Message could not be delivered (invalid email or device offline).